Lesson 12 of 50 — The three phrases that work

Transcript

Hi, sweetheart. It's Dr. Mira. Welcome to lesson 12: The three phrases that work. Short, firm scripts you can say without thinking. Let me walk you through this properly, the way I would if we were sitting together. Your voice is a boundary. Loud, short, and clear is what works — long sentences invite negotiation. Use three parts: a firm word, a direction, and distance. 'No.' Then, 'Step back.' Then you move. Keep your hands up at chest height, palms open. That is not aggressive, it is a fence. It marks your space and it protects your face. If you need help, point at one specific person and give them one specific job. 'You, in the blue coat — call 911.' Crowds freeze; individuals act. On a 911 call, lead with where you are, then what is happening. Location first, always, in case the call drops. Say it out loud with me now, even softly. Muscle memory starts with practice, and your voice needs reps just like your hands do. You do not owe anyone politeness when you feel unsafe. Being rude is survivable. Staying in a bad spot to be polite is not worth it. Now here's how I want you to practice. Read the lesson once, picture yourself doing it, and then do it for real one time today. One repetition is enough to start. If it feels awkward the first time, that's normal. Awkward means new, not wrong. That's all for this one. Watch it as many times as you need. I'm so proud of you for being here.